Ray Langston: It never gets easier, does it?
Mac: No. I've told parents about their dead or missing kids more times than I can count. Hell, the first time was one time too many. One day, a woman whispers thank you to me through her tears. And I realized that she just needed to know that there was somebody doing everything they could for her child. And that's what you're doing, Ray. And that's worth a phone call.

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